Professional DEBT MANAGEMENT SERVICES WITH HUMAN TOUCH

Debt Recovery with Us

Through the process of understanding, planning, and execution of debt recovery or debt collection, we ensure compliance and guiding customer to repayment with various plan and option which fits them.

TECHNOLOGY

Utilizing state of the art technology for debts and customer management, hence focusing on consistent repayment with good customer management.

WE LISTEN

Customer who owe money surely have the problem of itself, so we listen to understand the problem and try to resolve them by providing options that fits them.

DEBT FREE

In the effort to set the customer debt free, we come out with solution that is fair and realistic which lead the customer to the path most comfort to them.

Why Credantial?

We have provided debt servicing to some of the largest credit company in Malaysia where we have strict compliance to follow.

Call Center

We have a complete call center system includes customer management, calls management and reporting for compliance purpose.

Security & Compliance

Internal control process is implemented with CCTV for monitoring our call center agent. Call recording is part of the security management.

Experience

Our management is one of the experienced leader who have previously manages large portfolio in debt servicing, to lead the team towards success.

Your Customer feel comfortable and safe talking to us - we provide solutions that helps them.

We listen, guide, provide value and Compliance.

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Our Team Experiences

Our Team comes from diverse background of expertise. 

Team with over 15+ years of experiences

We bring value and ensuring our client benefit most of them.

Entrepreneur, Top Financial Institution Executive, "C" Level Executives, and Corporate Management consultants

Covering different functional areas: Business Development, Strategy, Sales, Marketing, Treasury, Markets, Risk Management, Compliance, HR, Finance, Operations and Technology.

Digital Banking

Insurance & Payments

Legal

Wholesale & Commercial banking

Retail Banking

Information Technology

Private Banking

Consumer Finance

We have gained Trust through our client over the years.

We are here to work with you and be the assist you need.

Talk to us to find out more

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